Real Projects, Real Results
We've worked with businesses across Thailand to keep their mobile apps running smoothly. Here's what actually happened.
These aren't polished marketing stories. They're honest accounts of the problems we solved, the challenges we faced, and what our clients got out of working with us. Some projects went perfectly. Others had bumps along the way. But each one taught us something valuable about mobile app maintenance.
Restaurant Delivery Platform That Actually Works During Peak Hours
Bangkok-based restaurant chain, 47 locations
Their previous delivery app would crash every Friday and Saturday evening. Orders got lost. Customers got angry. Restaurant staff spent more time apologizing than cooking.
We didn't rebuild everything from scratch. That's expensive and risky. Instead, we identified three specific bottlenecks in their order processing system and fixed them one by one. Added better error handling. Optimized their database queries. Set up proper load balancing.
The interesting part? The app had been built well originally. It just hadn't been maintained properly as their business grew. Sometimes the solution isn't fancy new features—it's making sure the basics still work under pressure.
98%
Uptime during peak hours
6 months
Ongoing support
Zero
Critical crashes since February 2025
Fitness App That Needed To Grow Up
Personal training studio with 2,000+ active users
Started as a simple workout tracker. Became popular faster than anyone expected. By early 2025, it was buckling under the weight of features that had been bolted on without much planning.
- Restructured the codebase without breaking existing features
- Added proper user authentication after a security scare
- Built a sustainable update schedule the client could actually afford
- Trained their in-house developer to handle minor updates independently
Not the most glamorous work, but this is what most mobile apps eventually need. Someone to come in and clean up the technical debt before it becomes a real problem.
Shopping App That Kept Losing Customers At Checkout
Fashion retailer with three physical stores in Bangkok
Their checkout process had seven steps. Seven. And two of them asked for the same information in slightly different formats. Customers were abandoning purchases right at the finish line.
- Reduced checkout to three steps without removing necessary information
- Fixed payment gateway integration that failed 30% of the time
- Added guest checkout option (surprisingly controversial decision)
- Set up proper analytics so they could see where users actually struggled
Sometimes the best feature is removing features. Their conversion rate improved significantly just by making the purchase process less exhausting.
We had three different developers look at our app before signalchainlink. Everyone wanted to rebuild it completely. These folks actually took time to understand what was working and what wasn't. Fixed what needed fixing. Left everything else alone.
What I appreciated most was the honesty. When I asked about adding a feature that made no sense, they told me it made no sense. Then suggested something better. Not every agency does that.
Our app hadn't been updated in over a year. We were nervous about touching anything. They walked us through every change, explained the risks, and made sure we understood what was happening. No surprises.
Have An App That Needs Attention?
Let's talk about what's actually going on with your mobile app. No sales pitch. Just an honest conversation about whether we can help.
Start A Conversation